Our Services
STEAM Consulting provides expert consultancy advice on infection prevention and control and medical device reprocessing to hospitals, Sterilising Services / Reprocessing Facilities, office-based practices and the medical device industry.
Find out more about the services we provide below.
Services
Services are categorised by field of expertise
Day Hospitals
Day Hospitals must maintain a robust Infection Prevention and Control (IPC) program to ensure the safety of patients, staff, and visitors, in compliance with National Guidelines, Australian Standards, and the National Safety and Quality Health Service Standards.
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We support your facility in meeting these requirements by providing you with access to our policies, procedures, audit tools, education packages, and resource materials.
Our services include an annual update to your IPC management plan, an annual site visit to complete the IPC audit and AS5369 compliance audit, and unlimited infection prevention and control consultancy advice via phone or email.
Partner with us to enhance your facility’s infection prevention control standards.
Reprocessing Facility Design and Planning
Terry McAuley, founder of STEAM Consulting, brings unparalleled expertise in reprocessing facility (CSSD) design and operation, informed by experience as a Sterilising Services Manager and extensive travel across Australia, New Zealand, Malaysia, Scandinavia, Europe (France, Germany, the Netherlands, Belgium), and the United Kingdom.
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Visiting Sterilising Service Departments worldwide, Terry has observed diverse reprocessing facility configurations and operational practices, assisting in identifying strategies that enhance efficiency and safety in reprocessing procedures. Her deep knowledge of Australian, European and ISO standards coupled with being the author of the most recent iteration of the AusHFG Health Planning Unit for Sterilizing Services and Endoscope Reprocessing Units ensures that any newly designed facility will meet best practice requirements.
Reprocessing Facility Consultancy Reviews
Operating a sterilising services department (CSSD) is a complex task, demanding advanced management skills and in-depth technical knowledge of reprocessing procedures, encompassing physics, chemistry, biology, microbiology, and engineering, alongside expertise in logistics and quality management systems. Daily operational demands often make it challenging for staff to focus on strategic improvements that would improve operational efficiency.
Terry McAuley, founder of STEAM Consulting, brings extensive expertise in reprocessing reusable medical devices, informed by having managed a sterilising services facility and completing visits to hundreds of sterilising departments worldwide. With a thorough understanding of AS5369 and international standards, medical device regulations, and quality management systems, she conducts not only a Gap Analysis against requirements in AS5369 but also applies logistics and Six Sigma principles to optimise operational efficiency in your CSSD.
Partner with STEAM Consulting to elevate your sterilising services department’s efficiency and compliance.
Dental, Podiatry and
Office-based Practices
Dental, podiatry, and office-based practices must adhere to AS5369 and relevant industry-specific infection control guidelines to ensure robust infection prevention and control standards are achieved. We offer tailored on-site visits to audit and observe your reprocessing procedures, providing expert advice to enhance efficiency, reduce costs, and improve safety for patients and staff.
​These visits can include customised in-service education sessions on infection prevention and control or reusable medical device reprocessing topics specific to your practice’s needs.
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As the author of the Australian Podiatry Association's Infection Prevention and Control for Podiatrists, Terry is well placed to advise on all aspects of infection prevention and control and RMD reprocessing in office-based practice settings.
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Elevate your practice’s standards with our expert consultancy services.
Medical Industry
We deliver specialised consultancy and education services to the medical industry, empowering healthcare facilities, dental practices, and day hospitals with cutting-edge infection prevention and control solutions. Leveraging extensive global experience and deep knowledge of Australian and international standards, we provide tailored advice on sterilisation processes, reprocessing facility design, and regulatory compliance.
Our comprehensive education programs, including online learning modules and in-person training sessions, equip medical professionals with the skills and insights needed to enhance patient safety and operational efficiency.
Partner with STEAM Consulting to elevate your organisation’s infection prevention and control standards.
Endoscopy
Due to the limited margins for safety in endoscope reprocessing, STEAM Consulting can undertake a review of the procedures you have in place for the cleaning, high-level disinfection and storage of flexible endoscopes to confirm that your facility meets the requirements in the latest standards and guidelines.
Should any gaps be identified, we have the expertise to assist you to implement the necessary changes to improve the quality of your endoscope reprocessing procedures and enhance patient safety.